Tag: startups

Refilled: How we work

The onboarding introduction that I used at Refilled. It's a cheatsheet to existing within the organisation.

You get what you tolerate

Small compromises don’t stay small. In business and personal relationships, what you allow quickly becomes the baseline.

Teams need a shared identity

Teams need a shared identity

A reflection on Tom DeMarco, startup teams, and the hard-earned lesson that trust, belonging, and a shared identity matter more than process ever will.

The Moment a Startup Starts Serving Investors

The Moment a Startup Starts Serving Investors

There is a point where a startup quietly shifts from building for customers to performing for investors. No one announces it, but the work stops compounding and the system begins to degrade.

Racing Engines, Aircraft Engines

Racing Engines, Aircraft Engines

Startup culture glorifies short bursts of heroic effort, but durable organisations are built more like aircraft engines than race cars: through limits, maintenance, and reliability over time.

The Board Is Not Your Enemy, Unless You Make It One

Boards don't become adversarial by default. They become adversarial when founders avoid structure and force governance to emerge through intervention instead of design.

The Myth of 'Build It and They Will Come'

A startup without hustle defaults to building in the dark, convinced features replace customers. They don’t.

ESOPs Are Not Remuneration

ESOPs Are Not Remuneration

ESOPs get sold as part of your compensation, but structurally they're not pay. They're discretionary, illiquid side-bets that shift risk onto employees without giving them real value or power.

Why Founders Struggle With Letting Go

Founders often believe their personal involvement is what keeps the company alive. That may be true early on, but it becomes the bottleneck that stops the organisation from maturing. Letting go isn’t emotional; it’s structural.

Startups Don’t Fail from Lack of Vision; They Fail from Lack of Structure

Most startups don’t die because they lack big ideas. They die because they never build the structure needed to turn those ideas into reality.